Type: Paid

Cohere helps CX teams resolve tickets faster while reducing costs, resulting in happier agents and satisfied customers


  1. Automatically resolve up to 60% of tickets
    Provide instant, personalized answers to customers over any channel. Using AI that understands language, not just keywords.
  2. Provide solutions, not just answers
    Cohere helps you guide users through resolutions step-by-step, and even perform actions on their behalf.
  3. Get started with your existing support resources
    Instantly turn support articles and past conversations into personalized answers and accurate resolutions in a single click.
  4. Understand and anticipate customer trends
    Identify potential issues and content gaps with Cohere’s advanced analytics, and resolve them in just a few clicks.

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